Cinch Home Services, founded in 1978 and headquartered in Boca Raton, Florida, is a trusted provider of home warranty and repair services. The company helps homeowners and renters manage the cost of repairing or replacing major household systems and appliances, including HVAC, plumbing, and electrical.
Cinch operates in 47 states and partners with a nationwide network of vetted service providers to ensure reliable support when breakdowns occur. Every covered repair comes with an industry‑leading 180‑day workmanship guarantee, which exceeds the standards offered by many competitors.
The company offers three main warranty plans:
- Appliance Plan – Covers essential household appliances.
- Systems Plan – Covers major home systems such as heating, cooling, and plumbing.
- Complete Home Plan – Provides full coverage by combining appliances and systems.
Cinch emphasizes digital convenience through its online portal and mobile app, allowing customers to file claims, track service requests, and access plan documents quickly.
With more than 900 employees and revenue estimated between $100 million and $1 billion, Cinch has established itself as a leading name in the home warranty industry. Recognition such as the 2025 Buyer’s Choice Awards and Stevie Awards for customer service excellence highlights its commitment to quality and customer satisfaction.
In short, Cinch Home Services delivers affordable, flexible, and reliable home warranty solutions, making it a strong choice for families seeking peace of mind against unexpected repair costs.
What Is the Company Cinch?
Cinch Home Services is a home warranty company that protects appliances and home systems against unexpected breakdowns. It offers three customizable plans with service fees between $100–$150 and monthly costs ranging from $28–$68. Coverage limits typically fall between $1,000–$2,000 per item, and Cinch operates in 47 states.
Is Cinch Home Services Worth the Money?
Cinch can be worth the investment if you want predictable repair costs and nationwide contractor access.
- Pros: Flexible plan options, preventative maintenance benefits, 24/7 claims support, and a 180‑day repair guarantee.
- Cons: Some customers report delays in service or dissatisfaction with contractor quality.
For households with older appliances or systems, Cinch often provides cost‑effective protection compared to paying out of pocket for major repairs.
Can You Cancel a Cinch Home Warranty and Get a Refund?
Yes. Cinch allows cancellations, though refund eligibility depends on timing and plan terms. Customers usually receive a pro‑rated refund if they cancel early. Contact Cinch Home Services customer support via the phone number listed on the official site to initiate cancellation.
Does Cinch Still Offer Cinch Care?
Cinch previously offered Cinch Care, a preventative maintenance program. While the brand has shifted focus to warranty plans, many preventative features are now integrated into standard coverage options.
What Are Cinch Home Warranty Plans?
- Appliance Plan: Covers major household appliances.
- Systems Plan: Covers HVAC, plumbing, and electrical systems.
- Complete Home Plan: Combines both appliances and systems for full coverage.
How Do You Access Cinch Home Services Login and App?
Customers can manage claims and billing through the Cinch Home Services login portal or mobile app. The app allows you to:
- File claims instantly.
- Track service requests.
- Access plan documents.
Cinch Home Services Phone Number and Address
- Phone Number: Available on the official Cinch website for claims and customer support.
- Address: Headquarters located in Boca Raton, Florida.
What Do Reviews Say About Cinch Home Services?
Cinch holds a 4.0 rating with over 12,000 reviews on ConsumerAffairs. Customers praise affordability and coverage flexibility, though some mention contractor delays. Forbes and NerdWallet rate Cinch between 4.0–4.1 stars, highlighting its $10,000 aggregate coverage cap and longer repair guarantees.
Cinch Home Services Careers and Leadership
Cinch offers career opportunities in customer service, technology, and operations. Leadership emphasizes innovation in warranty services and digital tools. The company continues to expand its workforce to support nationwide coverage.
FAQs
1. What does Cinch Home Services cover?
Cinch offers warranty protection for appliances, home systems, or both depending on the plan. Coverage includes HVAC, plumbing, electrical systems, refrigerators, dishwashers, and more.
2. How much do Cinch Home Services plans cost?
Plans range from $28–$68 per month. Service fees are $100–$150 per claim, and coverage limits are usually $1,000–$2,000 per item.
3. Why should you choose Cinch Home Services?
Cinch has over 40 years of industry experience. It offers a 180‑day workmanship guarantee, longer than many competitors. Customers benefit from 24/7 claims support and a large contractor network.
4. Can you cancel a Cinch Home Services plan?
Yes. You can cancel anytime. Refunds are typically pro‑rated based on plan duration. Contact customer service through the official phone number to process cancellations.
5. How do you file a claim with Cinch Home Services?
Claims can be filed online via the Cinch Home Services login portal, through the mobile app, or by calling customer support. Claims are available 24/7.
6. Does Cinch Home Services still offer Cinch Care?
Cinch Care was a preventative maintenance program. Many of its features are now integrated into standard warranty plans.
7. Where is Cinch Home Services headquartered?
Cinch Home Services is headquartered in Boca Raton, Florida.
8. What do customers say about Cinch Home Services?
Cinch holds an average rating of 4.0 stars across major review platforms. Customers praise affordability and flexible coverage, though some report delays in contractor response.
9. How do you contact Cinch Home Services?
You can reach Cinch by phone (listed on the official website), through the mobile app, or by mail at the Boca Raton headquarters.
10. Does Cinch Home Services operate nationwide?
Yes. Cinch operates in 47 states, offering broad coverage across the United States.
Final Thoughts
Cinch Home Services provides flexible home warranty plans, digital convenience, and nationwide contractor access. It is a strong option for families seeking predictable repair costs and peace of mind. While reviews highlight occasional service delays, Cinch remains one of the most recognized names in the home warranty industry.
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